Appalling Aramex

My order from [URL Removed] has been in customs clearance since the 25th of June 2017. It is now the 28th of July 2015 and the status remains unchanged. After numerous phone calls and emails to the customer service, I am unsure when I will receive my package. Emails are not responded to and phone calls are not returned. To all future potential Aramex customers use their services or more appropriately disservice only if you want your package to remain undelivered, I promise you their support is so terrible you will only be left with a foul of disappoint in your mouth! I have since written a letter of complaint to Amazon. In which I highlighted past orders that Aramex was poor with in terms of service and delivery. They are looking into the matter.