Angry . you probably shouldn't use them

I ordered on the 2nd of December, on the 10th of December they sent me a text that my order was going to be delivered ,tell me why i haven't received my order still on the 20th. I tried to communicate with them still nothing happened. They asked me to change address and I did still nothing was delivered and their delivery team keeps writing lies that am not available and i have made them aware of it. I have been waiting canceled my plans and still haven't received my order which is very frustrating .