AMAREX - BEWARE - NEVER EVER USE THIS COURIER. YOU WILL BE DOOMED!

After reporting Aramex on Hello Peter, still nothing was done. Even after putting information on Face Book, still nothing was done. Parcel picked up on 24th April at Pick and Pay at N1 City to go to Fryserburg with Medical Supplies for serious asthma. Was promised it would be there within 3 days as its an emergency. It was lockdown and Aramex were the only service delivering to that area. I have called and called and when the phone is finally answered I am promised to be called back shortly. Almost 2 months later, after speaking to Lee numerous times, Charlene numerous times, Angelo, Kim and Jacob Brand it seem like it was sent to George. Someone signed for it there but after speaking to Charlene again now she confirmed parcel was supposed to be delivered back to Aramax last wed 3 June. It has seriously needed medical supplies valued at over R1000 and no one will take responsibility or find this parcel. What do I do? Apparently the Branch Manager is Chris (wont give me his surname) and they don't give email addresses or phone numbers to anyone. He isn't in the office and working remotely. Why no email address then? Very, very fishy. And they advertise as being an international company? God help anyone who tries sending a parcel overseas if they cant even trace parcels in South Africa. How does one actually deal with this? When no contact information is available where do you go? Do they even have managers? Do they have Directors or Partners? There certainly is not a single senior person who you can contact in any way. HELP PLEASE