SF
Stanley F

1 reviews | Active since Oct 2009

08 Aug 2016, 15:23

Absolutely Shocking

<p>Long story short...Parcels sent from overseas 21 July cannot neither be cleared from customs and delivered. Staff are shocking, couldnt care less attitude....dont use them</p>

0
Replies (1)
Aramex South Africa
Aramex South Africa's reply10 Aug 2016, 11:07
Official

Dear fintex,

Thank you for taking the time to share your comments with us. We sincerely apologise for the inconvenience caused in this regard.

As per our discussions with you, one of your shipments was released by Customs on Monday in Johannesburg and was delivered to your address today. The second shipment is not yet released by Customs as additional paperwork is required in order to clear the shipment. Please assist in providing this paperwork as soon as possible in order for us to facilitate a quick clearance process with Customs.

If you need any further assistance in the mean time please don't hesitate to contact us.

Kind Regards,
Aramex SA