A very angry client

I am writing this with a heavy heart, after having to call on a daily bases for a month now I was invoiced R252 which I paid Friday evening, now I called again this morning and I was told my parcel has been cleared, I got a call back from Daren and he tells me no my parcel has not been cleared I need to pay an additional R750. For goodness sake I bought 2 pairs of shoes for $133 and paid R252 now I need to pay R750 like this is ridiculous. These shoes are not even branded, I am told the suppliers invoice said I paid $20 which is not true. If I had anything to hide I wouldn’t have sent aramex my bank statement that shows I paid $133 so that has absolutely nothing to do with me. I am very annoyed, I am not happy with the way aramex has handled this and I will never use aramex ever again and I’ll definitely not recommend it to anyone.

If I don’t call I never know what’s going on, only when I call then I get bills instead of a resolution to my problem.

A very angry customer.