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Item: Aramex South Africa
Rating: 2
Author: Gena M

This parcel was promised to be delivered to me on Saterday. There is no tracking for it, the payment was made where is my parcel I have been emailing Clinton Dennis Joseph Tyrelle Bianca Rowan No one anwers my email, what is going on, i have been mailing every day like 10 times for 2 weeks and none of your *********** people can answer me. Like i said. This is the worst service and will make your name bad wherever i go. I want a answer of to where this parcel is

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Replies (1)

Aramex South Africa's replyOfficial

10 Jun 2015, 08:48

Hello gena01,

Please accept our sincer apology for the service you received regarding your waybill number ***.

Kindly be advised that we are investigating the matter for service failure. This matter has been escalated to our imports Manager to identify the cause of service failure and to take corrective measures to prevent it from reoccuring.

Thank you kindly for providing us the oppotunity to reslove the matter.

Yours in service,
T****ha Pillay

Aramex South Africa's reply10 Jun 2015, 08:48

Official