****

I ordered something that was suppose to be here on the 22nd of December. From after 7am it showed that the parcel is out for delivery. After 4pm it showed 'customer not available- delivery rescheduled'. On the 23rd I phone the Pretoria offices to establish what the problem is because I am currently at the delivery address. The problem was fixed. But there still hasn't been any update on delivery. I need the parcel before the 25th, which is tomorrow. Come next week then I'm not at the given address, so more struggle. Extra money given out as I have to get a new gift due to the one not being delivered on time.

If you know you struggle during the festive season to deliver everything on time then just get more employees.

I even emailed on the 10th of Novemeber to find out when the couriers aren't working. I was told the whole of december except on public holidays.