JC
Jason C

1 reviews | Active since Apr 2012

03 Oct 2015, 14:39

45 DAYS NO DELIVERY,NO RESPONSE,TOTAL UNACCEPTABLE

Re: tracking number: ***<br> Had called Aramex JNB, a lady Nombalelo was answered the call, the parcel was shipped on 14th Aug, and arrived in JNB on 16th Aug, and no updates since then, and the lady Nombalelo informed she can't find the parcel, it is totally unacceptable and ridiculous, if we didn't call and found it WHY THE PARCEL NEVER GOT DELIVERED, if the parcel is really lost it is in your hand, you have to refund the value of goods ( R500 ) + ( R99 ) Aramex shipping, ( my client is awaiting for the goods ) or we will try everything possible to let the media know Aramex they DON'T deliver, but in fact they ***** the parcel, and pretend nothing had happened. <br>

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Replies (1)
Aramex South Africa
Aramex South Africa's reply05 Oct 2015, 08:24
Official
Hello Seeking4justice,

Thank you for taking the time to share your comments with us.

We sincerely apologise for the grate frustration and inconvenience caused to you. We tried contacting you however the phone number provided is switched off.

We are investigating this incident and will ensure you receive feedback on the status of the shipment.

Once more accept our sincere apologies for the delay.

Regards
Tshegofatso Dubula