1 reviews | Active since Oct 2012
3rd Day now... Overnight Delivery...
BRC***<br> <br> This is a critically important document that is being sent from JHB.<br> There where two parcels that were sent from the same place at the same time. <br> However, the other parcel was already delivered on the 7th. Please note, it was signed for by a random person in our complex. I just found it taped to my gate... What kind of service is that? These are seriously critical documents, and you're just letting a stranger sign for it?<br> <br> Now the outstanding parcel was only collected on the 8th for some reason, after the other parcel had already been picked up and delivered. It's been 'Out for Delivery' since 12AM on the 9th. How many nights is considered overnight?<br> <br> I also logged a request on your site this morning, JNB/1215/5624<br> Still waiting for anyone to contact me.<br> <br> Must say, it is pretty sad how bad this service is. Don't advertise something as overnight when it clearly isn't delivered overnight.
Thank you for sharing your comments with us,
Kindly accept our sincere apologies in this regard. As per our telephone call the parcel is out on delivery this afternoon, we will keep you updated with the progress.
Kindly forward me the tracking number of the previous parcel so that we can investigate further .
Please do not hesitate to contact us for further assistance.
Kind Regards
Tshegofatso Dubula
Thank you for sharing your comments with us,
Kindly accept our sincere apologies in this regard. As per our telephone call the parcel is out on delivery this afternoon, we will keep you updated with the progress.
Kindly forward me the tracking number of the previous parcel so that we can investigate further .
Please do not hesitate to contact us for further assistance.
Kind Regards
Tshegofatso Dubula
