1 reviews | Active since Oct 2017
***
Useless don't even deserve the 1 rating honestly, I have been calling for the past 3 days excluding last week this guy I spoke to today is cherry on top of the cake Earl from customer service who refuse to state his surname saying its not relevant and he doesn't want to say who he reports to just say the customer service manager (their lines are recorded, apart from that I called them at 10;30am and was holding for 12 minutes so i spent +/-15 minutes on the call with Earl and he said he doesn't need to make notes or keep record of our conversation on the system they preclear packages before it arrive and they wont update the system. they cant explain to me why when I ordered and paid customs to Buffalo I received my order with no major delay, apart from festive season delay they taking 15 days to clear a packag, this is seriously not on as i said before i place orders with shein weekly throughout the year and now i know who im not going to ask for to have my parcel delivered. my package is overdue and I'm really not happy about this, also the stinking attitude i get from Earl is not on really, I need someone to get back to me with sufficient information, Darren said I will received update an update today (the call was yesterday also at 10;30) day before I spoke to Hayla who said i will receive an e-mail from her (that was Monday) I'm still await, she's probably still typing, in the midst of it all i would like to thank Rumbi Bogo for her assist in when i called last week with regards to another order.
Aramex honestly this is a bad reflection and bad for business, people need to start doing their jobs
