RK
Rafique K
1 reviews | Active since Dec 2010
30 Dec 2015, 14:14
15 days later package not deliver
I posted a parcel on the 15/12/2015,Shipment Number: *** it has still not been received. I have made 15 calls to Aramex and spoken to Lindy who assured me the parcel will be delivered yesterday. I want this resolved. This is very bad lack of service. The receiver has requested a refund because of this and Aramex will be held responsible
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Aramex South Africa's replyOfficial
31 Dec 2015, 17:19Hello rafique,
I apologize profusely about the delay delivery and the service that you have been receiving, I have escalated your complaint to our agent that delivers in the area, I can assure you that your complaint is receiving the highest level of attention.
Regards
Tefo Rakharebe
Contact Centre Manager
I apologize profusely about the delay delivery and the service that you have been receiving, I have escalated your complaint to our agent that delivers in the area, I can assure you that your complaint is receiving the highest level of attention.
Regards
Tefo Rakharebe
Contact Centre Manager
Aramex South Africa's reply31 Dec 2015, 17:19
Official
Hello rafique,
I apologize profusely about the delay delivery and the service that you have been receiving, I have escalated your complaint to our agent that delivers in the area, I can assure you that your complaint is receiving the highest level of attention.
Regards
Tefo Rakharebe
Contact Centre Manager
I apologize profusely about the delay delivery and the service that you have been receiving, I have escalated your complaint to our agent that delivers in the area, I can assure you that your complaint is receiving the highest level of attention.
Regards
Tefo Rakharebe
Contact Centre Manager