USELESS, *************, *********

USELESS, *************, *********, DISHONEST. WE SETTLED YDE ACCOUNT IN OCTOBER 2022(LAST YEAR) WE WERE PROMISED A PAID UP LETTER AND HAVE STILL NOT RECEIVED IT, TO DATE. THIS IS AFFECTING MY CREDIT SCORE.

EACH TIME YOU CALL YOU PROMISED CALL BACKS AND RESOLUTION, BUT IT NEVER HAPPENS.