ARA GROUP - WORST CUSTOMER SERVICE / UNPROFESSIONAL

If I could give no stars at all it will be such a pleasure. This is the most unprofessional company to deal with. They send requests for you to contact them, then when you do you either hold on for longer than 10 min. or you have to at least phone back 5 times before you get a response. You leave messages and the person dealing with your account does not even bother to return your call. I've been trying for a month to obtain a settlement quote, I emailed them, phoned them, no luck. I honestly cannot understand why a professional company like Standard Bank will use the services of such an *********** and unprofessional company, This does not reflect well on their choices and they should review and rethink which Collection Attorneys to use in future