SJ
Shanna J

1 reviews | Active since Jun 2012

29 Jul 2024, 19:24

Mouldy Sports drink Water

Good day,

I purchased a bottle of your Aquelle VIV Sports drink, PineBerry flavour.

The purchase was made from Spar, Kensington Square, Durban North, Durban, Kzn. Unfortunately the receipt for purchase as ibhad thrown it away.

I made the purchase earlier today in the afternoon.

Upon tasting the water I noticed a strange taste, and i felt a bit weird, as I drink this water almost daily, im fami**** with the regular taste of the Pineberry flavour

I then opened the top if the cap, to find a group of green Mould floating in the water!

I cannot believe it as the best before date is still fresh as well.

This is completely unacceptable, as I am pregnant and this could have caused not only me but my baby as well, major health issues.

There has to be some compensation for this, as I would hate to take this to social media.

I will await your eager response.

0
Replies (1)
aQuellé
aQuellé's reply26 Feb 2025, 12:02
Official
Hi, we are sorry to hear of your disappointment with aQuellé. You are welcome to contact us directly on one of the following platforms: www.aquelle.co.za, Facebook, or call us on the number provided on the label, so that our Customer Care team can assist you. Have a lovely day further.