LF
Luisa F
1 reviews | Active since Feb 2013
30 Oct 2015, 12:51
USELESS SERVICE
I signed up with Aquazania for their water system, since the first day the service has been revolting. I think the worst service to date. We have not received water on time / at all. No one responds to emails or sms's. The only thing they did do correctly was debit my account. This is unacceptable.
Helpful (0)
Replies (1)0
Replies (1)
Aquazania's replyOfficial
30 Oct 2015, 14:09Hello luisaf,
We have spoken to Luisa, and organised for a special delivery of water for today. We are embarrassed and ashamed that Luisa felt that we were not listening to her, and fortunately, she has agreed to give us another chance. Thank you for the chance to make things better. If we ever slip up (or do something amazing), we welcome the feedback, good or bad.
Lindy Bobrow
Head of Customer Care
Aquazania
We have spoken to Luisa, and organised for a special delivery of water for today. We are embarrassed and ashamed that Luisa felt that we were not listening to her, and fortunately, she has agreed to give us another chance. Thank you for the chance to make things better. If we ever slip up (or do something amazing), we welcome the feedback, good or bad.
Lindy Bobrow
Head of Customer Care
Aquazania
Aquazania's reply30 Oct 2015, 14:09
Official
Hello luisaf,
We have spoken to Luisa, and organised for a special delivery of water for today. We are embarrassed and ashamed that Luisa felt that we were not listening to her, and fortunately, she has agreed to give us another chance. Thank you for the chance to make things better. If we ever slip up (or do something amazing), we welcome the feedback, good or bad.
Lindy Bobrow
Head of Customer Care
Aquazania
We have spoken to Luisa, and organised for a special delivery of water for today. We are embarrassed and ashamed that Luisa felt that we were not listening to her, and fortunately, she has agreed to give us another chance. Thank you for the chance to make things better. If we ever slip up (or do something amazing), we welcome the feedback, good or bad.
Lindy Bobrow
Head of Customer Care
Aquazania