Pathetic Service

<p>I was called a few months ago from an aquazania consultant , he offered me a loan cooler for a month.</p> <p>The cooler should have been collected in September as I informed the sales person at Aquazania that I am not interested in renting the cooler from their company.</p> <p>I waited for a month for them to collect, called into the call centre to report thatthe cooler has not been collected as yet.</p> <p>ever since then there has not been any collection done, instead I keep getting a call from Michael . He claims their driver went to my property about 5 times but they never pitch.</p> <p>on 18th November I gave him clear instructions to collect the cooler between 9-11 , I took a day off from work to ensure they get the cooler , to my surprise they never picthed I waited until 1 o clock and still no one pitched.Then I get a call today saying we were not home , The cooler will be placed outside where some1 from aquazania can collect it when ever they feel like it</p>