I am so annoyed with this company

I need to complain before I am going to hellopeter.

PS I had no response from Aquazania

Not happy that I will be paying 2 months full price and not receiving water as I was apparently in arrears with my account.

Chantelle botes is the lady who deals with my account.

I was told I was short paying on my account, of which I didn’t know there was a price increase.

I paid the amount of R397 monthly when I was moved to a new contract with dispenser and 4 bottles water.

I was not aware of the price increase and carried on paying this amount.

I never skipped payment, until I was contacted by this person to pay arrrsrs.

I was stunned because I always paid the amount due.

My contract was out on hold, as I wanted to investigate where this arrears total came from. I didn’t pay Jan as I felt that it could be that bottles weren’t credit or payments not credited.

There was no understanding that I indeed was paying regularly and it was just an oversight.

I was told I will will forfeit my water for Jan and feb.

How is it that you would still demand full payment but not supply me water.

This is daylight *******.

I made payment of R1000 and she said that she will give me in good faith march water.

As if she was doing me a favour. What a patronizing woman.

I felt like cancelling my account as I found out there are others offering sane service. But I never had issues until this person took over my account.

Please ask a manager to look at this as I want the people to know what daylight ******* is like.

Hello Peter is a good start, but looking at your fb and other accounts.

This is not a threat. I am highly disgusted to be treated this way, and don’t want others to encounter this.

And Chantelle. Please never ever again let me deal with this person.

Melvin Lang