lN
loretta N

1 reviews | Active since Oct 2012

03 May 2023, 16:23

Horrible delivery service

I received a call yesterday to say my order was ready for delivery and I need to make sure I’m home to take delivery of the product and to ensure I check it and make sure its working. I took the day off as I wasn’t given a time of delivery.

At 2pm today Wednesday 03 May, after trying to find out what’s happening, I was told it arrived 3hrs ago. Your driver just left it outside, he didn’t make any effort to call, so why did I take the day off if he’s just going to leave it outside? The machine is still sitting outside after I called fo complain about it, and honestly I’m not fetching it.

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Replies (1)
lN
loretta N's update05 May 2023, 14:28
Reviewer Update
This has been rectified, it was a communication issue, I appreciate the staff going over and above to turn this into a good experience.

I give you five stars.

Thank you.