AQUAZANIA - CANCEL MY SERVICES AND I WISH TO INFORM PPL THAT THERE SERVICE IS SHOCKING

Please never use Aquazania EVER, The worst possilbe service one can ever encounter. These are the following experiences i received 1) Emailed and messaged Anthony the rep that signed me up, as much as i understand he doesnt deal with the repairs and services, all he can do is log a complaint. however Aquazania doesnt see fit to keeping there promises. I am ensured 24/48 hour turn around. In one month i have had 3-4 complaints regarding the machine and the machine replaced. Yet, the very minute the technician goes out the door, something happens and i wait for an entire week (7 days and longer) just to be attended to. I call call centre, all i am told is that they can see the log has being called

2) Very quick to pick up the phone to see if i am needing coffee / i mentioned to the consultant that my machine was logged, when would he be coming. His response was "he can see the call has being logged"thats 6 days ago

3) Call the number for Aquazania, either unreachable as the number is off the hook, ask for the manager. Well, he never returns your calls

4) I have requested a statement on several occasions. Since its ******** to debit my account without sending me a statement. Well, still nothing is responded to by that from anyone.

5) I have emailed to cancel my service as this is still within the one month trial period. - NO RESPONSE

Thank you Aquazania, please i mention to EVERYONE, NEVER USE THEM. There SERVICE is SHOCKING ... Not just saying this. I have given them chances for an ENTIRE MONTH

ENOUGH IS ENOUGH