Aqualid Pool Covers

Communication before payment was prompt. Felt really professional. Spoke to Anina over the phone and she was very friendly and helpful with the quote. A guy named Nico came to my house and took the measurements of my pool. They sent me a revised quote which I paid on the 50% deposit on 3 June 2021. The estimated time from payment to installation was 10 to 20 days. On 11 June I asked for a update and Anina rep**** that everything is still on track and that the cover should be ready for installation by the end of the next week. On the 16th of June I got a long message explaining that the machine at the factory broke and that there would be a delay. 24th of June I got a update that the machine was fixed and that they would confirm shortly when they will do the installation. 13 July I got a message that they had flu and would install once they were recovered. Their phone is off, no way of communicating with them. Beware of this, they take your money and keep you on a line. Hope its not a **** but it seems that it is because im not the only one complaining about this.