#Aquanetleaks #*******quotation

During an onsite inspection to have a Aqua-Guard pool cover installed, Dirk handed me a personalized on site quotation, The next day, I received a email with a new quotation, significantly higher than originally provided on their official letterhead and quotation format on site. Upon querying this with Dirk, he was very unhelpful and I was informed that there was nothing he could do, and this was the price determined by their office. Does the consumer act not protect customers from this behavior? Is this ethical business behavior? Does senior management condone this practice?