Company is basically a ****.

Do not use this company they are completely useless and dishonest, they seem to be part of a group of people operating under different names claiming to repair appliances. I somehow ended up dealing with them by contacting this ********** website https://www.appliancerepaircapetown.com which is also part of the ****. My mint condition coffee machine which had a minor grinder issue came back basically destroyed, it was covered in dents and scratches most *****s were missing and stripped, it was covered in tool marks, parts of it snapped off etc. It also did not work. I was lucky just to get the machine back and refused to pay their over priced bill. Here are some cell numbers of people involved not to trust, *** , *** , ***