Stay clear of Momentum Insurance’s service provider Appliance Care

Had to deal with them because they are one of Momentum Insure’s accredited service providers. They informed Momentum that my double door fridge/freezer’s problem was the cause of a mistake made by a service provider used by me. Funny thing is that my fridge/freezer was worked on several years ago by a Samsung technician while it was still under guarantee. I was still married when this happened and is divorced now for almost 11 years. I wonder what Samsung would say if they hear their technician’s mistake took so long to cause problems. On top of this they charged Momentum over R2000,00 for their services, which among other things include the collection of my fridge/freezer. Why on earth can’t they do as other assessors and assess the product at home. I had to live out of cooler boxes while they had my fridge/freezer. To add insult to my injury my freezer was returned with a small dent on the door and is now making different noises than the ones that I complained to Momentum about.