Worse customer service ever!!!!

Case ID: ***

I have been charged for subscriptions which they apparently unable to see. I called on two occasions… first: the advisor was able to see what I was referring to and informed me to allow 1 business day and then request a refund. I did so, was unable to do so on the app and therefore called them again. Second occasion I spoke to some arrogant ***** who firstly did not appear to take anything I was saying into consideration even when I went as far as going into my banking app and showing him the charge! Then, to top it all, he mentions that they last charged me for my YouTube Premium subscription on July 30th which he can see reflects on my banking statement and this charge was a combination charge of YouTube Premium and Disney Plus, however, MY DISNEY PLUS SUBSCRIPTION SHOWS EXPIRED AS OF 25 July 2023 yet they charged me for it AS WELL on July 30th!!! How are you charging me for subscriptions and saying that they been expired even when you see first hand that I was charged? I even showed my banking app shows these charges! I’m appalled by this! I can’t believe how they can belittle you and then still take your money?!?!

How do I go about getting my money back? I actually want nothing to do with them! Deactivating my banking details as this proves how disgusting and *****ulent they actually are!