The "magical apple experience" is an illusion.

Purchased my first MacBook Pro. Took the plunge from Windows. Initially very happy, but now keys have started repeating at random. A quick google search shows this is a known problem. I contacted Apple Store in Sandton, and, indeed, my laptop qualifies for a free keyboard update - they know it breaks. Disappointing, but they're going to replace it for free, so great, eh? But here is the supposed "magical Apple experience" - I have to mail it in. Then they will take two weeks to evaluate the machine. Then they will decide what to do. So, in a month from now, I'll be able to work again. Isn't that fantastic? APPLE, HOW MUST I WORK FOR THE NEXT MONTH? Clearly this is not a tenable solution. They will replace the keyboard for free, but in a way that no professional can accommodate. So, practically I'm stuck with a broken machine. Thanks for nothing.