HE
Heather E

1 reviews | Active since Jul 2015

06 Jul 2015, 09:44

Terrible Service

On Monday the 29 June 2015, I went into the Istore in Sandton to get 2 iphone contracts through Telkom. I already have 1, so it was 2 to add to my current one. I submitted all the necessary documentation, and was told that I would be contacted the next day, to confirm that the contracts were approved, and that I could collect the phones. <br> ON Wednesday the 1st July 2015, I phoned the store, to find out why I had not yet been contacted, and they said they would phone back, thereafter, I made more than 10 calls to them over the next 2 days.<br> <br> Eventually, on Friday evening at 7h40, after waiting there for more than 1 and a half hours, as they had issued the wrong sim, for one of the phones, I left with the phones, but the numbers have not been ported.<br> <br> Today, Monday the 6 July 2015, I still cannot use my new phone, as my number has not been ported.<br> <br> What terrible service! It is such a pity that Telkom did not have stock of the phone I needed!<br>

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