Still no feedback?

I Received an iPhone 6 plus on a Telkom contract 2 months ago.<br> <br> About two weeks ago I had noticed the phone had warped and is bent towards the top of the phone.<br> I have done some research online and apparently this is a known issue with the iPhone plus range and is covered under the apple warranty.<br> <br> I went in to the iStore at gateway and the service assistant said that I will need to log a call with apple support before he can help me.<br> <br> The number he gave me didn't help at all, once selecting the iPhone section on the automated call I was advised to contact my service provider. I doubt Telkom Mobile will honor a warranty for a bent iPhone and this is an apple product so I see that this needs to be sorted out by apple.<br> <br> There is clearly no physical damage to the iPhone, its still perfect besides the bending.<br> <br> I am a loyal apple customer with numerous apple products and this has really made me doubt apple moving forward which is a shame.