SF
Samantha F

1 reviews | Active since Feb 2015

13 Jun 2018, 10:58

REFUND REQUIRED!!!

I downloaded the Testkid application on Sunday, offering me a three-day free trial. After the poor results I cancelled my subscription that SAME day via the link on the email from Apple (the email that includes the purchase information), as well as deleted the application from my iPhone - which I am sure can be verified according to my device serial/ IMEI number.

Funds went out of my bank account this morning, and I want a full refund, an amount of R429,99, due to cancelling my subscription within the three-day free trial period according to the terms and conditions.

I am very irritated that these funds still went off my bank even after I had cancelled the subscription the correct way!!!

I have yet again clicked on the link to verify the cancellation - but am concerned that next month the same thing is going to happen???

I want this sorted out and my money refunded immediately.

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