1 reviews | Active since Apr 2024
Poor quality Apple product and service
If I don’t have to give a star to leave a review I wouldn’t. I have been treated by Apple as a **** and treated as such. This is the second time that this happened to me and taking the first time as it could have happened but now looking back and doing some research to find that the MacBook M2 has the problem as many other uses have indicated on this link. https://discussions.apple.com/thread/***?sortBy=best My mac was not even a year when this happen, and therefore still under warranty, my mac screen cracking for no reason over night I woke up there was a crack on right side of the mac, and the whole display was black. I did not damage it! It didn’t move the whole night. The mac from outside shows no damages on the screen but when switched on the screen display shows white lines and black screen. This had already happened with over 3600 users and discussions have taken place in “MacBook air M1 screen crack for no apparent reason”, same has happened with me but now I’m M2 and MacBook Pro. I can say with 100% confidence that it has not been physically damaged by me or anyone. What really angered me, is that Apple made me out to be the person at fault and it turns out to be Apple. If you click the link below you will see the same story happened to so many other customers. https://discussions.apple.com/thread/***?sortBy=best Then when told that I need to repair the screen for R14000 which is mind blowing for a product under warranty and for the price we pay for this machine. To also be told that if I don’t want to repair the screen I can do a trade. What? I strong recommend as a previously very loyal Apple customer DO NOT buy this product!!!!! As a marketing manager for three multi-national companies to have this feeling of utter disgusted as our focus to make sure customers are treat with kit glove’s. Then to be treated as I was. Shame on you Apple!!@@!!@
