Poor Customer Support from Apple

Having bought the new 10th Gen IPad and being assured that one can use the Gen 1 pen on that, even though the iPad now has a USBC port. I have become painfully aware that Apple does not sell an adapter for USB C to lightning to get my pencil to be recognised by the ipad. The next best option was to get a cable with USB c and lightning connectors and the old female to female adapter for the pen, except that Apple no longer sells these and the generic online resellers do not always have this piece that is compatible with Apple devices. This is really poor customer service and tantamount to selling a new car without ensuring that aftermarket accessories are available albeit that they would cost quite a bit as is customary with Apple. If someone at Apple who cares enough about customer service that would be great.