POOR AFTER SALES SERVICE UNFAIR BUSINESS PRACTICE

Advice to consumers dont trust your network company or supplier . Insist on submitting proof that your device was sent to an approve product repairer . My experience was unfair and costly - binded by a contract for 24 months and dont want to have bad credit records - so my premiums was debited monthly without a device in use . I took a contract on an IPAD MAY 2013 . I November 2013 device stop charging Took it to the store - and was tole by the consultant it is a common proble with the iPAD AIR Charging cable and i must buy a new one . So i did paid for the original - power cable i was told is only 6 months guarantee . Unfortunately it never worked when i got home - Took it back then i am told that the pwer cable must be sent to the supplier another monther gone by . Waited for a new one - <br> unfortunately to my badluck when mine arrived it was given to another customer . Frustrated to n fro to the store .I was than loaned one . but stil experienced problems . Took the device back - this time i m told that its a software problem that will cost R600nPlus . Still the device came back with same problem by that time the 12 months guarantee expired . UNFAIR BUSINESS PRACTICE