PATHETIC CUSTOMER SERVICE

NOTE THAT THIS APPLE WATCH DEVICE I BOUGHT WAS ALMOST LESS THAN A MONTH OLD PURCHASED IN 2019 November/December!!!!

Good morning I trust this email finds you well please note I went to pick up my replacement only to find out you have replaced it with an old series four model!!!

This is highly unacceptable!!!

My Apple Watch series four I sent in that I bought brand new had features such as preinstalled ecg app and irregular heart rhythm app!!! The watch I’ve received does not even have the thumbnails on it!!!

I will be sending this unit bac****

And I require a newer series four model to be sent for me!!! This is highly unacceptable and if you cannot replace it with the exact later model of an Apple Watch I had then I demand a full refund!!!

THIS IS HIGHLY UNACCEPTABLE.

I will be posting about this on Hellopeter as well as I will be issuing a formal complaint to the consumer protection act board!!!

Including laying a formal complain to the under the section deceiting the end of justice which is a ******** offense whereby you have issued me a device (replacing it) that is not of the same standard that I purchased!!!

I’m highly appalled at this incident!!!

Please expect me to come in on Tuesday as I’m currently unavailable

And be a clients are not extremely knowledgeable about your products does not give you the right to take advantage of their lack of knowledge!!!

Please note that I am highly dissatisfied and disappointed!!!!

PATHETIC EXPERIENCE WITH THE BRAND!!!

HONESTLY SPEAKING I THINK EVERYONE WHO IS HAVING A PROBLEM WITH APPLE S.A. SHOULD GET TOGETHER AND COLLECTIVELY LAY A COMPLAINT WITH THE CONSUMER PROTECTION AC