Participant refuses Service
Apple has a program for the iPhone5's battery replacement - see [URL Removed]<br> <br> Irrespective of the result; \The iPhone 5 serial number you entered is eligible for this program...\"<br> <br> Digicape and the iStore WHARF branch are closest to me, and are participants in this program... However, the following is their definition of participation:<br> <br> ***DigiCape***<br> <br> From: Z***** H***** [Email Removed] <br> Sent: 25 February 2016 12:01 PM<br> To: D***** L****** <br> Subject: iPhone 5 Battery Replacement<br> <br> Good day ***** <br> <br> Hope you well.<br> Unfortunately we won't be able to assist with replacing the battery <br> The iPhone will need to be taken to the service provider which you bought the iPhone from <br> <br> Regards <br> <br> ~this coming from the service ambassador<br> <br> ***iStore***<br> <br> (12:38:21) Agent: MyName, we do indeed take part in the program. However the device needs to have been purchased in the iStore.<br> (12:41:07) Me: Thanks Agent. I understand the catch, limit the amount of labour while getting the endor*****t anyway.<br> <br> In conclusion, there is nothing that stipulates a place of purchase clause, yet the service is refused - disappointing!"