NOT DESERVING OF ONE STAR APPLE SOUTH AFRICA

Customer service only there to protect its I-stores; I've come last. If you've had luck contacting Customer Service for an evaluation on a new item that presents with an evident factory fault, you are lucky. BEWARE it is a nightmare getting the Customer Service Provider to understand your frustration. I had not luck after purchasing a new Macbook which presented with a hairline crack when screen was lit; according to "appoved" Service Provider, the crack was due to my neglect...a DAY AFTER IT WAS PURCHASED.