No Customer Service - Unauthorised Debit order.

I have been trying to reach Apple Support South Africa - The number ***was the number the store I bought my MacBook Pro (15-inch, 2017) from. This is also the number that is registered to there site.

After attempting several times now, each attempt I am charged for a call that never gets anywhere, the call is never answered. Yet I am charged for it, every time.

Apple iTunes has been debiting my account R299 for no reason... I have no idea what this charge is for. I need to get to the bottom of this as I have not made any purchases I am aware of. I want to cancel this immediately.

How do I remove my bank details from iTunes as I am not happy that debit orders are going off with out my consent.

I am still relevantly new to apple and all I can say is so far the experience has been trouble than good.

Please contact me!