NO AFTER SALES SERVICE FOR APPLE PRODUCTS. APPLE ADMITS IT CANNOT REPAIR!!!

<p>I BOUGHT A NEW IPOD AROUND MID 2013 AFTER MY PREVIOUS ONE SIMPLY PACKED UP. IT HAS HARDLY BEEN USED AND STILL IN A MINT CONDITION. ABOUT 2 WEEKS AGO IT SIMPLY DID NOT SWITCH ON. I TOOK IT TO THE BIG APPLE STORE ON SANDTON DRIVE AND WAS TOLD THAT IT IS ACCEPTING POWER AND POSSIBLY ONLY REQUIRES A BATTERY. I SAID THAT WAS FINE AND TO PLEASE GIVE ME A QUOTE. I WAS THEN TOLD THEY DONT CARRY SPARES FOR APPLE BUT THEY COULD REPAIR IT AS THEY HAVE STOCK OF PARTS. I ASKED FOR A QUOTE AND WAS TOLD REPAIR IMPLIES EXCHANGE I.E. THEY TAKE MY IPOD AND EXCHANGE IT FOR AROUND 85% OF THE PRICE OF A NEW ONE. I HAVE NEVER HEARD OF ANYTHING SO RIDICULOUS. I ASKED THE PRICE AND WAS TOLD I SHOULD PAY IN R3900 FOR SOMETHING THAT ONLY REQUIRES A BATTERY. CLEARLY APPLE ARE IN IT FOR THEMSELVES AND MORE WORRIED ABOUT MAKE MORE SALES THAT SHOWING CONFIDENCE IN THEIR PRODUCTS THEY HAVE ALREADY SOLD. THEY CLEARLY DONT CARE ABOUT THE CUSTOMER AND AFTER SALES SERVICE. WHILE I WAS THERE, THERE WERE TWO OTHER CUSTOMERS EXPERIENCING SIMILAR ISSUES AND WERE ALSO BEING TOLD TO REPLACE AS APPLE CANNOT REPAIR THEIR OWN EQUIPMENT. NEVER AGAIN WILL I TOUCH AN APPLE PRODUCT AS APPLE CLEARLY ALSO DONT BELIEVE IN THEIR PRODUCTS. I HAVE NEVER EXPERIENCED THIS WITH SAMSUNG PRODUCTS. </p> <p>DISGUSTED EX APPLE USER</p>