1 reviews | Active since Sept 2015
Laptop worse after repair
My advise to anyone wanting to purchase an Apple computer, DONT. All Istores have the worst service possible and they couldnt care less!<br> <br> I own a fairly new Macbook Air (7months), I support Apple as it is a premium brand and only use Apple. My laptop just died and i took it in to the Fourways mall Istore branch, they booked it in for repairs. according to them it would only take up to 5 working days, it took 2 weeks! I collected my unit today, they did not even test the unit in store to see if i am satisfied with the repairs. Once i got home and switched on my laptop, it makes a horrible ticking sound! clearly something is loose inside as when you move the laptop around the ticking gets worse or disappears. <br> <br> I emailed the service centre explaining my problem, they now requested me to send it away once again! I feel this is absolutely unacceptable as they did not do their job properly and i would love to know how it passed quality control??? I feel my unit should be replaced as you pay a fortune for Apple products and clearly the technicians dont know how to do their job! It is still under warranty and i am not being unreasonable to ask for a replacement!
