iPhone 6 Plus Broken on first day out

Hi<br> <br> I am writing this email to express my deepest dissatisfaction with Apple South Africa thand well as my service provider. Unfortunately i am unable to find any other means to escalate my complaint other than the one i am using now. I received delivery of the 6 on 18 May 2015 and on Wednesday the screen broke in my pocket, near the volume button.I immediately went to my nearest iStore (Gateway) to which i was told they cannot touch the phone i must go to my service provider( Altech Autopage). I thereafter went to Autopage to which i was told it was my fault and i must fix it myself. I went into a nearby repair store callled iFix and they quoted me R4500.00 and i will lose my warrantee <br> Problem is <br> 1. Its not my fault<br> 2. iStore refuses to touch the phone<br> 3. Altech Autopage says it my fault<br> 4. Even if it was my fault i dont have R4500.00 to repair a cracked screen of a phone which is now only 8 days old. and lose my warrantee<br> As said previously i am a loyal Apple customer and already have many products, and this is no way for me to be treated<br> As mentioned previously, i have written this email using this means as Apple South Africa has no accommodating for it neither does the US