how to like them "apples"

<p>i purchased a iphone 6plus now, there was problem with there hardware , your touch screen no longer , works ,,soulution when i went to a i store oh well theres nothing we can do , just buy another one , after been such a good customer of theres ,i have all my music on the itunes store,,,surley there should be a better way to coduct business!!!!!!!!</p>