1 reviews | Active since Jul 2011
Forget about buying an iPhone esp. from an iStore
I went to an IStore in Cresta on Sat. The attitude/service of the sales lady was nothing to write home about. I decided to overlook her behaviour because I desperately needed to replace my current phone. I ensured that I provided all the documentation requested and was told that MTN would take 24 hours to respond (why 24hours when you can get approval from MTN immediately?). It's Wednesday today and still no response. She has my telephone number and cellphone number. I sent her an e-mai to enquire, but no response. <br> <br> I called the iStore contact centre *** and chose the option for sales enquiries. I stayed on the line for more than 30min with no answer and no caution to say they are experiecing a high call volume or provide a reason for not picking up. How does Apple expect to make sales this way? How do they expect those trying to bring business to them to continue to do so, if they can't even treat them properly. It begs the question, how will service be after you buy?<br> <br> I regret ever having gone to the iStore. I am appalled at the service at the iStore and also with the contact centre. Forget about buying an iPhone especially from the iStore!!!<br>
