Faulty New Products

<p>I bought an iPhone 7 recently, as a typical loyal Apple user. The music jack worked for about 2 months and it stopped. </p> <p>My wife bought an i7 as well, same thing happened yet hers stopped working in about 2 weeks or so. </p> <p>The problem being The ... isn't supported or compatible yet it's the same cable that came with the iPhone box and not a pirate. </p> <p>Yesterday, my wife bought another i7 and the cable worked on her phone and on my phone. We checked her new i7 cables to the older 2 i7's and this new cable is shorter and the phone recognizes it. </p> <p> </p> <p>We cant be buying phones worth R16k and R14k to have faulty products packed inside. Huge possibility, when I go to Apple, they are going to tell me to buy a new cable at R500+ and it's also not going to work. Highly disappointed. </p> <p>Apple Support couldn't help. Apple Community couldn't help and they also got back to me saying there are people facing similar problems. We are very disappointed in Apple. Very. </p>