cF
charmain F

1 reviews | Active since Nov 2012

29 Mar 2017, 21:20

Faulty device

<p>Good day<br />REPAIR ***<br />PART NO: MG482AA/ATEL<br />EQUIPMENT DESCRIPTION : IPHONE 6 SILVER 16GB (5MP - ZD ********** 2)<br />SERIAL NO: SF17RQJEHG5MP<br />Please can you help me. I took out a Vodacom contract in October 2016 where I got a Iphone 6. December 2016 I went to the Istore Somerset West to hand in the phone for repairs as it does not want to charge. After almost 3 months of waiting I got a "replacement" device from Istore Centurion. A week later and the phone does not want to charge again. I went to Vodacom Wonderpark to test it for me and they say the device is faulty, but it was "repaired" a week back?? Now Vodacom wants to charge me to try and fix it again? What about my warranty on the phone??</p> <p>This is unacceptable as the phone was faulty from the beginning.<br />Please advice accordingly.</p>

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