Extremely Poor Apple Support Service!

<p>I recently bought my first ever Apple product (iPhone 7 Plus Black 128GB) delivered on the 5th of January 2017 in which at a time was very excited not knowing that later I will experience my worst ever service from th eso called professional Apple company.</p> <p>On the 22nd Of March, while my iPhone 7 Plus phone was charging, my apple charger exploded for no apparent reason in which the folowing day I therefore reported the incident to the nearest iStore in Canal Walk Cape Town. The week after on the 31st of March, Apple Core Service Centre(Dimakatso Maloka) came back to me rejecting this escalated claim due to physical damage adn voided the warranty!</p> <p>I therefore requested for further details on the rejection as this phone charger exploded by itself iand had absolutely no control over that, in which after a month of staying without a charger on this new iPhone 7 Plus phone , Apple Core Service Support (Andiswa Vatala) came back to me on the 8th Of May 2017 with a response from Apple for coverage stating that "they have declined the claim" again with NO detailed reason!</p> <p> </p> <p>I feel bul**** and unfairly treated by Apple and warning anyone buying Apple handsets of what kind of poor service to expect!</p> <p> </p> <p>Regards,</p> <p>Disgruntled Apple Customer (Andile)</p>