Eastgate Apple Shop Manager with a Bad Attitude

During the afternoon of Friday 20th Feb 2015 my son and I went to the Apple Store in Eastgate to purchase an Apple MacBook Pro Laptop that my son requires for his Music Production Studies.We waited in a queue for at least 10 mins to ask for help from a Sales person and then once we had decided on which machine to purchase we requested the student discount as per the \Back to School"Promotion advertised by Apple.We supp**** my son's ID and an Original letter from his College confirming his registration as stipulated.The Shop Manager then refused to give the discount as \""the subjects were not listed on the letter of confirmation of registration\"".The Manager was rude and arrogant and had simply did not care when I informed her that we would take our business elsewhere.It was as if we were wasting her time and she could not grasp the concept that if a student card was presented(which the college had not yet issued)it would have been acceptable to qualify for the discount even though no subjects are listed on the card.We will in future never purchase from the Eastgate Apple store."""