1 reviews | Active since Sept 2023
Disgusting amateur service
I recently visited the Apple Store in Clearwater, hoping to get some assistance, but I was shocked by the poor service. The staff, who seemed quite young, acted like they owned the place rather than working to help customers. I waited patiently for around 15 minutes, yet not a single employee, including the manager Veronya, greeted me or offered any assistance.
In fact, two of the consultants were whispering and laughing at customers right in front of me. I’ve never experienced such unprofessionalism! After 17 years as a loyal Apple customer, this was the final straw. I walked out and went directly to Vodacom, where I received outstanding service and I'm now a happy Android user.
Apple management, I hope you reconsider how you select your staff, as experiences like these are driving customers away.
