TL
Tracy L

1 reviews | Active since Sept 2015

26 Jul 2017, 17:53

DISGRUNTLED

<p>On SUNDAY 23 July 2017 I forgot my apple icloud password, went onto the Website to reset my password only to find that I needed to wait a few days for the password to be reset.</p> <p> </p> <p>IT is WEDNESDAY and I have still not received any communication via sms as per the website, tried calling the "help line" only to listen the website voice prompts and the phone being dropped in my ear-needless to say I have been disconnected with no customer service nor any information regarding the resetting of my password.</p> <p> </p> <p>I would have thought Apple would have swifter, simpler ways to deal with resetting a password but it's clear that this is a mammoth of a task to JUST RESET MY FREAKING PASSWORD.</p> <p> </p> <p>Disgusted. Disgruntled. Angry - this is by far the worst provider I have ever dealt with. I WILL NOT EVER purchase an apple ANYTHING EVER nor will I recommend it to anyone. </p> <p> </p> <p>Poor poor poor</p>

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