Defect in iPhone 6 - Who expects a brand new phone to be bent!!

I have had the worst experience with Makro Centurion and Apple!!

So after a month of purchasing my phone last year I realised that my phone was over heating. I had thought that it was my phone covers that caused the excessive heating. Later on I figured out that it could be my battery cause my phone would get extremely hot whilst charging, and would die extremely quick. Eventually my Wifi button stopped working.

I took my phone in to iStore Mall of Africa as it is still under warranty and when it came back from repairs the Service Center they relayed that THE DEVICE ENCLOSURE IS BENT BECAUSE I SAT ON MY PHONE WHEN IT WAS IN MY BACK POCKET, due to that THE MOTHERBOARD OF THE PHONE WAS DAMAGED CAUSING MY BATTERY TO SWELL AND CAUSED THE WIFI BUTTON TO NOT WORK.

So, the iStore Service Center sent me a quotation of R6000 to repair my phone which is under warranty and costs more than what I paid for the actual phone itself!!!

Furthermore, at Makro my phone was never inspected upon purchase and when i took it back to them after taking it to iStore without being helped all they could say was why did I not bring it in earlier if I had a problem from the beginning, as if I do not have a full time job and have all the time to go stand in their long ques and wait for assistance that is not going to be useful in the end.

I am disgusted with the service from Apple!!! and I would never purchase another Apple product ever again!!!.. They charge you an arm and a leg for everything and yet cannot assist if the phone was purchased with a FACTORY DEFAULT!!!

I mean no person is going to check for a BEND in a BRAND NEW phone that they purchased!!!

ABSOLUTELY PATHETIC!!!!!