ML
Michal L
1 reviews | Active since Jun 2016
20 Apr 2023, 09:06
Bad product - stopped working after 1 year and a quarter - warranty only 1 year beware!
AirPods Pro (cost a small fortune!) stopped working after 1 year and 3 months - and Apple's technicians reply: "Buy a new pair"! I get that warranty ends. But for this product and this length of time this is not in line with the excellence Apple tries to sell. No flexibility is shown. Phoned service dept (after using iStore to diagnose) - well trained in saying "We understand, I agree this is not OK" but bottom line - not even a big discount or anything. They do not stand behind their own product!
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