Arrogant & over confident & don’t care.

I have bought umpteen Apple iPhones, iPads, headphones and a ubiquitous plethora of accessories. It takes me a week to sort out with FNB where I stand on a FNB/iStore credit card deal I took out two years ago. A week! Today I drive the 40 kms to Eastgate iStore. I explain to the lady armed with the sanitiser & iPad I want to get a valuation/trade in quote on my current iPhone on the FNB deal. She tells me and my 7 year old to sanitise and wait on the left and someone will help me. Before my daughter can finish sanitising some heartless woman pushed her out the way and proceeds to sanitise in front of her. The Apple staff members says nothing. We go in and stand on the left and lady asks if she can help. I explain again. Then there is a big argument as to why I wasn’t given a ticket to get in the queue!!!! So it’s now my and my 7 year olds fault!!! I then get a ticket and then get told it’s a TWO HOUR wait!!!! Apple customer service and care at its best!!!! We spend thousands and thousands and thousands with them and they think they so arrogant and entrenched, customers must just like it or leave it!!!!!

Well I’ve had Apple products since early 2000 and I think it’s time to try Samsung. They surely can’t be worse!!!!!