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Paul R

1 reviews | Active since Jun 2012

16 May 2016, 12:00

Apple Support & Repair - Very bad Support

<p>Hi all.</p> <p>I have had a Software issue on my Apple-Mac and took it too the iStore to get the hard drive back to the original install. As the Mac was still under warrentee they made me aware of a recall on the creen and offred to swapp it for me. I left it there and now after 3 weeks they are unable to give me back my machine. Apperantly the Technition changed my screen and after essembling it got a CPU error and now need to swopp the motherboard and they don't have spares and they need to wait as he has now ordered that. They can't give me an indication of when this will be repaired and they are not willing to replace it after their Technician *****ed it up. </p> <p>Apple this is unacceptable. My advise to all is not to buy any Apple Laptops or Desktops as they clearly can't uphold their warrentee in their committed 5-7 days, and after they fail in that they are not willing to replace it even if it is still under warrentee.</p> <p>Bad news Apple.</p> <p> </p>

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